Rent Income Officer
Rent Income Officer
Employee type
Permanent
Salary
£38000 - £42000/annum
Category
Public Sector
Job Description
We are seeking a proactive and experienced Rent Income Officer to support the effective management of a growing housing portfolio. This is an exciting opportunity to join an ambitious organisation during a period of rapid expansion, and progress with them as they continue to grow. As a Rent Income Officer, you will be responsible for overseeing the full income and rent cycle, while also providing effective tenancy management across the housing portfolio. Key Responsibilities of a Rent Income Officer: Monitor and collect rent, addressing arrears and implementing appropriate action Assist with Housing Benefit and Universal Credit applications Manage a portfolio of properties, ensuring effective tenancy and estate management Lead on tenancy sign-ups, onboarding, and sustainment initiatives Handle anti-social behaviour, tenancy breaches, and complex casework Deliver excellent customer service and maintain strong resident relationships Conduct property inspections and ensure health and safety compliance What We'd Love to See from You: Minimum 3 years' experience in housing management or a related field within social or affordable housing Strong knowledge of housing legislation, tenancy law, and regulatory compliance Proven experience across all aspects of income and rent management Excellent communication and interpersonal skills Highly organised, proactive, and able to manage a varied workload independently Confident using housing management systems Full UK driving licence and access to a vehicle (desirable) What's on Offer 37.5 hours per week Hybrid working Excellent career development opportunities This position offers a salary between £38,000 - £42,000 per annum This area in East London is highly commutable, offering excellent transport links via the DLR, Jubilee Line, and Elizabeth Line, with easy access to major roads. If this Rent Income Officer position sounds right for you, please apply or contact (url removed) for more information