Senior Business Travel Consultant
Senior Business Travel Consultant
Employee type
Permanent
Salary
£32000 - £38000/annum
Category
Leisure/Tourism
Job Description
This prestigious corporate travel company are looking for an experienced Business Travel Consultant. The role is hybrid with a minum of 1 day a week spent in their London office. Shifts (Apply online only) and (Apply online only)) Job Description: · Booking all aspects of business travel including flights, rail, hotel, and ground transport using Sabre · Responsible for handling the enquiry from start to finish, including searching for a range of fares (Cat35, clients route deals) and travel options and presenting these to the client. · Exploring and researching everything from low-cost options through to round the world itineraries. · Managing each booking, ensuring all client profile details are verified and any necessary visa requirements advised. · Respond to emails and calls within the clients SLA. · Managing travel projects which could vary from individual reservations to large groups. · Maximising revenue opportunities · Offering alternative options to the client within their travel policy Skills Required: · Recent experience working in Native Sabre · Minimum 5 years in a TMC or equivalent · Knowledgeable in Ticketing and Exchanges · Experience with generating BSP refunds would be advantageous. · Experience with ticketing in a US PCC would be advantageous. · Knowledge of Evolvi and Trainline would be an advantage. · Knowledge of technology products, including Outlook, Word, and excel · Possess good geographical and product knowledge of destinations and airlines. · Work independently as well as collaboratively within a team environment · Proven ability to work on multiple tasks and prioritise effectively while managing multiple projects · Good organisational skills and excellent customer service & communicative abilities are essential. · Ability to work well under pressure and keen attention to detail · Provide a high level of customer service and guidance to our clients · Flexible approach and desire to think ‘outside of the box’ to provide innovative travel solutions in times of increased stress for our clients. · Must have a passion for travel and delivering service excellence