Lettings Administrator Permanent role 9am-6pm £27-29k based on experience Ilford My client, a residential rental company, developing properties across the UK are currently recruiting for a switched on and experienced Lettings Administrator to join their site in Ilford. This role is to start immediately! This post plays an important role in the successful operations of the residence.  The ideal candidate needs to have a service oriented approach so that resident issues can be dealt with in a timely and positive manner. As well as possess the ability and skills required to maintain the same level of service as the Resident Manager in their absence and focus on direct let opportunities. A positive attitude towards a changing and fast based environment is essential and the right person needs to be enthusiastic, engaged and friendly with customers. The role entails: Assisting the Letting Manager with managing all direct lettings negotiations Contributing to weekly/monthly leasing targets & full occupancy by processing efficiently all leasing applications Managing lettings enquiries by telephone/email - register applicants and book viewings Managing electronic data and e-mails and ensure all clients files are updated Agreeing on new tenancy agreements and ensuring you meet compliance requirements Carrying out all reference checks and communicating with customers on regular basis to ensure they are always updated of any progress Drawing up necessary documents for new tenancies Arranging security deposit registrations Ensuring the product is always shown the best possible way Being always brand ambassador and embrace the company values and culture Assisting the marketing and PR team in all campaigns Assisting with events Have an in-depth understanding of the local marketplace thus gaining an advantage over our competitors Assisting with viewings Customer Service Communicate effectively and courteously, whether As you can see this is a varied and busy role for a busy site (they have just under 400 1 and 2 bed flats)  To be considered for this role, you must possess: At least 2 years’ experience in property letting or related business (student accommodation, commercial buildings, hotels) Strong sales skills and confidence in promoting a product Excellent customer service skills Demonstrable experience of effective communication both orally and in writing Advance skills in the use of business operating systems including Microsoft Office / Property Management Systems Strong administration and organisation skills Ability to work independently and with minimal supervision when carrying out day-to-day responsibilities To be considered for a possible interview, please apply now. Please also note, due to the high volume of applicants, only successful candidates will be contacted. ***Please note, you will be required to work 1 in 3 Saturdays and are required to work some bank holidays on rota - with days off in lieu*** Ritz Rec Emp Agy